In Home Tuning and Repair:
Kenn is available for in home tuning maintenance, as this takes up much of his time and focus. His service fee includes "extra general service", which he defines as simple cleaning, small to medium pitch change, simple repairs adjustments, simple pedal adjustments. Most of the time pianos need more than just fine tuning, something small elsewhere in the piano, and this type of detail is what Kenn expects to include in his general tuning service.
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Action Regulation:
The goal of a good regulation is make an action feel even, accurate, and essentially "feels right". Kenn is a classical pianist for over 40 years, and he highly skilled in the art of action regulation, focusing largely on diagnosis and prioritization of work needed, and offering complete concert regulation when appropriate. As one very happy classical pianist customer of Kenn's said, after having regulated both his Steinway and Mason Hamlin grand pianos: "I have come to realize that a well regulated piano is essential for my development as a pianist".
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Refinishing:
Refinishing includes complete stripping of the old finish, repairs as needed, grain filling if chosen, careful color choice and staining, then multiple layers of finish applied with hand rubbing in between each. Finally all parts are carefully assembled with new felts, buttons, knobs, metal polished or replated.
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Belly Restoration:
The "belly" work on the piano includes careful refinishing of the harp and soundboard if chosen, repairs on the soundboard and bridges if needed, and replacement of the bridges, pinblock, and soundboard if needed. Our general philosophy is to keep the old soundboard if possible, making sure it still has crown and tone. Otherwise, we work with local professionals for new soundboard installation if the need arises
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Keyboard Restoration:
Options for restoring the keyboard include refelting the keyframe and rebushing the keys, which I define in total as "refelting the keyboard". Ivory Restoration is a recommended option when possible, which includes replacing missing ivories, filling chips in the ivories, and sanding, buffing, spacing and leveling them. Also we can replace the keytops with synthetic choices, or we offer new ivories or bone or mineral keytops, plus new real ebony wood sharps.
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High Quality Materials:
Wildes Pianos uses the highest quality materials during our restoration. We offer German Renner or Steinway action parts, Renner or Abel or Ronson or Steinway hammers, highest quality keyboard and action felts, German tuning pins and steel strings, Mapes Bass Strings (makers for Steinway), Steinway finish style lacquer and finish materials, Maple pinblock and bridge material, hand-made soundboards by Pacific Northwest local experts using highest quality spruce.
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Insurance Coverage:
Sometimes disasters happen. Homeowners, insurance loss professionals, and institutional directors who have suffered piano damage by water, fire, smoke, soot, accident, or vandalism can contact Wildes Pianos for needed piano cleaning, repair, refinishing, and restoration services. Wildes Pianos offers complete piano appraisal services including piano loss evaluation. An estimation can be made of the cost of repairs as compared to piano value and replacement cost. We offer quick appraisal and estimate, including pick up, storage, and timely work as appropriate. Wildes Pianos is an expert and highly experienced in regards to handling issues, whether they be small or large. Most commonly, smoke damage is a critical issue, and addressing any and all issues regarding smell from a fire is our expertise.
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